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Field
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customer service by sharing relevant information with the right amount of detail to internal departments. Helps manage the supplier ticket queue in a timely manner. Continuous Improvement: Participate in
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orders. Internal referral orders are retrieved from the referral work-queue and attached to appointments when scheduling. External referral orders are received from either patients or by fax and
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: Supervises the operations of assigned work-flows including patient check-in/check-out, scheduling, registration, patient portals, on-line/e-requests, EPIC work queues and physician referrals. Assists with
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responsible for verifying insurance benefits, processing authorizations and pre-certifications, and working appropriate registration and billing work queues. The patient representative is expected
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resolves outstanding items in EMR work queues for clinical research accounts, and ensures adherence to institutional, federal, and sponsor policies governing clinical research payment processing and revenue
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(TeamDynamix) ticketing queue. Workflow Triage: Sort and route incoming requests to the appropriate team members for complex approvals. Mail & Logistics: Manage the daily distribution of departmental mail
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routed to the appropriate work queue for final resolution. Escalation of fee schedule discrepancies and system errors. Participates in department meetings and provides feedback to management on how
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-payments, supply fees, reconcile EPIC drawer balance, and assist with entering clinic deposits. Review registration work-queues on a daily basis to ensure current workflow processes are supported. Assist
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insurance information, and schedule appointments to keep our clinic running smoothly. Transfer calls efficiently and manage work queues to support our team's success. Additionally, you'll handle quarterly
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Location Lexington, KY Grade Level 11 Salary Range $54,080-95,056/year Type of Position Staff Position Time Status Full-Time Required Education BS Click here for more information about equivalencies: https