-
. Proven experience with ACD lines, and call queues. Spanish speaking. Principal Responsibilities 1. Answers telephone calls and assess urgency of call. Provides assistance or directs caller to appropriate
-
queues for Quality Assurance Unit. Communicate and resolve transaction processing issues with department administration, central units and suppliers. Responds to telephone and email inquiries from faculty
-
Manager, provide administrative, financial and customer service support to the Yale community. Process invoices into Workday and manage Sales Force queues for processing; perform validation on invoices in
-
experience with ACD lines, and call queues. Spanish speaking. Principal Responsibilities 1. Answers telephone calls and assess urgency of call. Provides assistance or directs caller to appropriate person