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clients and stakeholders, and to build relationships with customer groups Demonstrated experience in the use of a range of computer applications and the ability to quickly learn new technologies, including
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components across the staff and student journeys and enables the overall experience for both groups. The Portfolio is integral in bringing the RMIT strategy to life, across the globe. Each of these functions
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, running workshops, mapping out how things work today and designing better future state processes that genuinely improve the experience of students and academics and teachers. This role is ideal for someone
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the Victorian TAFE network. The position requires interpreting relevant policies and procedures, rapidly building knowledge of RMIT systems, and independently managing a caseload of students with complex needs
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PRINCE2, PMBOK or equivalent, or the ability to rapidly acquire this knowledge. Experience with delivery tools such as Jira, Confluence or Smartsheet is desirable. Behavioural Ability to work
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Services Group (PSG). The Portfolio houses significant drivers and delivery components across the staff and student journeys and enables the overall experience for both groups. The Portfolio is integral in
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relationship-building capability Experience using data and insights to inform planning and decision-making High digital capability and the ability to adapt quickly to new systems and tools Tertiary
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ability to communicate effectively with a broad range of individuals and groups from diverse backgrounds. Demonstrated ability to deliver flexible solutions to technical problems, preferably within
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outcomes. Highly developed interpersonal skills, with proven ability to influence and engage at all levels of an organisation. Skilled at building effective relationships and communicate with a diverse range
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high-level advice to senior university leaders. The position is responsible for investigating and case managing National Student Ombudsman complaints, and complex, sensitive and high-risk student matters