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, services, and/or collections to meet user information needs and refers appropriately to other library or university units 5. Utilizes and troubleshoots software and hardware necessary for library functions
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. Sources solutions using a curated knowledge base and other resources 3. Performs hardware and software diagnostics and repairs 4. Supports classroom instructional technology and equipment 5. Coordinates
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and other resources 3. Performs hardware and software diagnostics and repairs 4. Supports classroom instructional technology and equipment 5. Coordinates the resolution of technical issues using
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limited to desktop, laptop and mobile operating systems, related applications and hardware as well as enterprise mobility management solutions, software licensing, digital signage, and printing solutions
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and oversees freelance design contracts 10. Assess and forecast software and hardware requirements, contributing to capital planning and ensuring alignment with organizational growth and technology
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. Responsibilities KEY RESPONSIBILITIES: - 1. Collaborates with UITS staff to resolve technical incidents or fulfill service requests 2. Learns to perform installations and/or configurations of hardware and ensures
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. Learns to perform installations and/or configurations of hardware and ensures user devices and/or AV equipment connect with network, wi-fi and associated peripherals 3. Learns to identify individual
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located at 1100 South Marietta Parkway, Marietta, GA 30060. Job Summary Responds to telephone, email, chat, and in-person technical support requests. Accurately diagnoses and resolves advanced computer
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collections to meet user information needs and refers appropriately to other library or university units 5. Utilizes and troubleshoots software and hardware necessary for library functions such as KSU's
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technicians and vendors to identify, diagnose, and resolve technical issues in BAS systems, including software and hardware problems, controlling logic, sequences of operation, and programming for BAS