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information, procedures and academic requirements of a specific program or major. Provides academic guidance and program information to students in the assigned college or program. Assists students in exploring
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, or the foreign equivalent, in a computing discipline, such as Information Technology, Computer Science, Software Engineering, Cybersecurity, Data and Information Science, and Computer and/or Electrical Engineering
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. Sources solutions using a curated knowledge base and other resources 3. Performs hardware and software diagnostics and repairs 4. Supports classroom instructional technology and equipment 5. Coordinates
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Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct . Additionally
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blueprints and schematics. Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite) Strong attention to detail and follow up skills Strong customer service
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Sciences, Education Technology, Information Systems, or a related field. Knowledge, Skills, & Abilities ABILITIES Able to translate complex technical concepts into clear, business-friendly language for non
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for faculty/staff 6. Assists with service requests for instructional technology, pedagogy, learning resources, etc. 7. Assists with course reviews based on Quality Matters and college-based review policies
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and other resources 3. Performs hardware and software diagnostics and repairs 4. Supports classroom instructional technology and equipment 5. Coordinates the resolution of technical issues using
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, services and solutions provided by the Enterprise Desktop Engineering group. The Enterprise Desktop Engineering group provides end-user device related services, and solutions. This includes but is not
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engineers 6. Analyzes business requirements and translate them into secure, scalable automation solutions 7. Maintains platform performance, security, and compliance standards 8. Troubleshoots complex