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responding to general enquiries about any of the services offered by University IT. Identify, log and categorise all requests for service, and close records when resolved according to defined policies and
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successful candidate will need to acquire the skills necessary to support this. For informal enquiries about the role and the College of Biomedical and Life Sciences, please contact Mrs Deborah Adams, Chief
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and deliver specific projects and supervise short term, virtual project teams Evidence of ability to work unsupervised to deadlines, planning and setting priorities for own work and that of others and
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institute wide impacts, using judgement and creativity to suggest the most appropriate course of action where appropriate, and ensuring complex and conceptual issues are understood. Take responsibility
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, confidential discussion about the role. For information about working at Cardiff University, please contact Cath Noble, HR Officer maths-hr@cardiff.ac.uk This post is open-ended, full-time (35 hours per week
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opportunities for progression. We are a proud Living Wage supporter. Please contact Jonathan Thompson (thompsonjm1@cardiff.ac.uk ) for an informal, confidential discussion about the role. For information about
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to plan and organise your own workload within agreed timelines as set by your Line Manager. 9. Ability to identify problems using your own initiative and to solve these by finding and proposing the most
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inspire our varied audiences. You will lead and deliver projects as required, anticipating and overcoming problems. You’ll make evidence-based decisions about the best way to present information, identify
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. Provide a structured channel for feedback about IT service delivery, ensuring it aligns with business needs, functioning as an escalation contact when required to facilitate appropriate resolutions. Provide
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for this role. For enquiries about this position please contact Professor Richard Stanton (StantonRJ@cardiff.ac.uk). This is a full time (35 hours per week) fixed term post until 22 June 2028, and available