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Campus, hybrid work available Fulltime and continuing HEW 9 $138,102 - $146,374 + 17% Superannuation Do you want to lead the engineering of data and insights that shape strategic decision-making? Deakin is
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to translate findings into practice. Within this, the Information Systems and Business Analytics (ISBA) group is a forward-thinking academic community applying AI, data analytics, and innovative digital
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Customer Service officer, you will: Deliver effective and efficient outcomes and outputs against team and operational work plans utilising multiple clinical and data management software systems
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activities to enhance student experience and teaching learning outcomes in their discipline area. The incumbent will promote the School and maintain links and partnerships with relevant academic, industry and
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commercialisation. Implement appropriate systems, standard operating procedures and processes to ensure quality at the level of investigative sites, vendors and data; maintain clinical study files per ICH guidance
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ensuring clear, accurate communication of course and unit information. You will support curriculum changes, course transitions, and the recognition of prior learning, while collaborating closely with student
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interactions. Assist in maintaining and updating the knowledge bank, ensuring information is current and accurate. Identify and escalate complex issues or unresolved enquiries to Tier 2 support as needed. Create
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align with the Australian Code for the Responsible Conduct of Research, the Therapeutic Goods Act, the Privacy and Data Protection Act (2014), ICH-GCP/ISO 14155, the National Statement and other relevant
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convenors and board on the call, work with streamleaders and communications team on disseminating the call, edit and update the Formstack, organise and promote an information session and organise
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Burwood Campus About this role: The Officer, Prospective Student Enquiries is the first point of contact for prospective students and the general public, and provides information about courses, recruitment