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queue and responds to a variety of requests. Negotiates the profile or report format and time frame for proper deliverable. Collects and analyzes data to ensure that relevant information is available and
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Digitization Project, directing all aspects of the project and coordinating the project with Stanford’s developing digital newspaper program. ● Establishes and prioritizes the newspaper digitization queue
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, cashiering, billing, etc.) Preferred Qualifications Three (3) years of customer service experience and/or call center experience Recent experience with EMR, such as EPIC, including In Basket and Work Queues
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for the department Individual will be responsible for both working and the maintenance of Epic work queues as assigned by supervisor. Other duties as assigned. Required Education/Experience High School Diploma
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the collective bargaining agreement. The salary range for this position is $31.91 - $45.70 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https
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to ensure consistency and compliance. Monitor work queues, charge lag, and key performance indicators to track and improve accuracy, productivity, and reimbursement. Serve as the first point of escalation
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is $31.91 - $45.70 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits
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other environments · Monitor & resolve ticket queues to ensure high quality of customer service and meet SLA timelines. Daily Work: · Expected to learn and become proficient in all database technologies
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issues captured by edits in the various Epic work queues. Interpret and apply basic regulatory guidelines to coding and reimbursement decisions. Abstract required medical and administrative data, verifying
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, endpoint detection and response (EDR/XDR), and compliance frameworks (e.g., NIST, HIPAA, FERPA). Experience managing ticketing queues, mentoring junior engineers and fostering a culture of innovation and