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telephones. Proven experience with ACD lines, and call queues. 5. Spanish speaking. Principal Responsibilities 1. Oversees and coordinates administrative, program, and office activities. Establishes, selects
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all imaging order scheduling via EPIC as well as referral work queue. Assists with outside vendor communications for genetic testing when needed. Monitoring process of orders and financial clearance in
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position is responsible for working assigned work queues while following related policies and procedures. Under general supervision, The Associate Clinical Billing Specialist will complete responsibilities
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routed to the appropriate work queue for final resolution. Escalation of fee schedule discrepancies and system errors. Participates in department meetings and provides feedback to management on how
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registration updates and financial inquiries; answers or resolves inquiries whenever possible or refers to the appropriate team. Completes assigned work queues, projects, and other duties as directed. KNOWLEDGE
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coordination of coverage. Oversee ticket queue management and escalation processes using TeamDynamix (TDx). Coordinate and lead regular desktop support meetings and facilitate daily stand-ups as operations
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, ensuring safe, usable solutions that meet operational objectives. Support operations and stabilization: Runs a disciplined tiered support model with SLAs, triage, and problem management. Monitors queue
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insurance address and documentation to ensure correct charges. Reviews and manages work queues. Notify staff in clinical room of patient arrival and phone calls Fax/scan necessary paperwork as
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Location Lexington, KY Grade Level 11 Salary Range $54,080-95,056/year Type of Position Staff Position Time Status Full-Time Required Education BS Click here for more information about equivalencies: https
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-payments, supply fees, reconcile EPIC drawer balance, and assist with entering clinic deposits. Review registration work-queues on a daily basis to ensure current workflow processes are supported. Assist