Testing Center Technician

Rappahannock Community College (RCC), founded in 1970, provides high-quality educational and training opportunities throughout a 12-county service region an hour east of Richmond on the beautiful western shore of the Chesapeake Bay with access to fresh local seafood and water activities. RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses, and award-winning workforce training and credentialing programs. RCC’s annualized enrollment of 3,700 credit students in 2024-2025 and almost 800 workforce and community development students are supported by almost 140 full-time employees and over 200 part-time/adjunct employees across two main campuses and four satellite sites.
Are you someone who wants to help students achieve their educational and professional dreams?
RCC seeks applicants for our Testing Center Technician position. This is a part-time staff position, without benefits. The anticipated hourly pay rate will be commensurate with experience but no less than $16.00.
Reporting to and working with the Testing Center Manager, this position will assist with the administration and proctoring of testing processes within the college community. Proctoring includes issuing, administering and controlling tests, and ensuring all testing procedures and policies are followed. At times, troubleshooting technological issues will be required. Confidentiality is expected in all matters associated with student testing. As appropriate, the incumbent will be required to open and close the testing center, monitor and utilize the testing email account, and suggest process improvements.
The Testing Center Technician position will be located at the Glenns Campus, and will assist as needed at all campus locations and sites. When the incumbent is not assisting students who are testing, they will provide information and support to students to facilitate communication between distance learning students and faculty. This position will complete other duties as assigned, and will be required to work a flexible schedule, including some evenings and weekends.

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

• Experience using a variety of computer applications and demonstrated ability to assist students with the use of applications for testing purposes
• Demonstrated ability to learn new technologies
• Ability to work with a diverse population of clientele
• Experience providing customer service and excellent customer service skills
• Strong oral and written communication skills
• Organization skills and detail orientation
• Demonstrated ability to perform duties accurately and in a timely manner

• College course work
• Experience proctoring tests in an academic environment

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link:  http://ethics.dls.virginia.gov/

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.