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Technical Assistant
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Please see Special Instructions for more details.
About UIT: University Information Technology (UIT) , the central IT service provider for the University of Utah, reports to the U’s Chief Information Officer and is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.
Announcement
Details
| Open Date | 01/05/2026 |
|---|---|
| Requisition Number | PRN16655N |
| Job Title | Technical Assistant |
| Working Title | AV Technical Support Staff |
| Career Progression Track | B |
| Track Level | |
| FLSA Code | Nonexempt |
| Patient Sensitive Job Code? | No |
| Type | Non Benefited Staff / Student |
| Temporary? | No |
| Standard Hours per Week | 19 |
| Full Time or Part Time? | Part Time |
| Shift | Variable |
| Work Schedule Summary | Variable shifts: Open from 7:30 a.m. – 7:00 p.m. Monday through Thursday, and 7:30 a.m. – 5:00 p.m. on Fridays. Some filming and events can be outside of these hours, and occasionally on the weekend. |
| Is this a work study job? | No |
| VP Area | President |
| Department | 00333 - UIT Digital Learning Tech |
| Location | Campus |
| City | Salt Lake City, UT |
| Type of Recruitment | External Posting |
| Pay Rate Range | $15/hour |
| Close Date | 04/03/2026 |
| Priority Review Date (Note - Posting may close at any time) | |
| Job Summary | Are you interested in gaining professional experience with video, audio and/or educational technologies? This position provides learning on the job and a flexible schedule while working with and supporting a wide variety of video, streaming and audiovisual technologies and tasks! This part-time, on-campus position is ideal for students or someone needing a position that can schedule around other commitments. A UTA pass is provided to all employees. Under general supervision, provides support for Digital Learning Technologies class and event Support Services. Operates cameras and videoconferencing systems, provides customer service and technical support to DLT customers in classrooms and at the DLT Service Desk. |
| Responsibilities | -Provides customer service and technical support to clients in person and on the phone -Records and monitors video from one or multiple cameras -Operates video conferencing over interactive video conferencing (IVC) systems -Delivers audiovisual equipment to University campus classrooms and departments -Maintains, cleans, organizes equipment and may perform minor repairs -Troubleshoots video and audio recording devices -Communicates effectively with faculty, staff, and others involved in facilitating video projects -Organizes and maintains videos in a computer database -Schedules equipment rental for campus classes and events -Administrative duties as needed |
| Minimum Qualifications | |
| Preferences | -Customer Service and Support -Audio-visual technical aptitude -Knowledge of media-production |
| Special Instructions Summary | About UIT: University Information Technology (UIT) , the central IT service provider for the University of Utah, reports to the U’s Chief Information Officer and is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services. |
| Additional Information | The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/ Online reports may be submitted at oeo.utah.edu https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South. |
Posting Specific Questions
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University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: employment@utah.edu
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