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Details
Posted: 31-Jan-26
Location: New Brunswick, New Jersey
Categories:
Healthcare
Staff/Administrative
Internal Number: 263582
Position Summary:
Rutgers, The State University of New Jersey, is seeking a Program Coordinator within the 988 Lifeline Services – NJ Hopeline of Rutgers University Behavioral Healthcare.
The Program Coordinator provides administrative leadership and supervision to staff of the 988 Lifeline Services during assigned shift. Provides oversight of all services and ensures compliance with all relevant regulatory standards.
Among the key duties of this position are the following:
- Supervises staff as assigned.
- Plans, trains and supervises the work of others engaged in professional and paraprofessional delivery of program specific services.
- Monitors daily operations and ensures that services are appropriately provided to clients and customers, providing immediate guidance as needed to Call Center's staff.
- Monitors ACD phone system coordinating and overseeing incoming telephone requests.
- Directly supervises assigned staff.
Minimum Education and Experience:
- Master's Degree in a mental health discipline plus four (4) years post master's experience in behavioral health field.
City: Remote
State: NJ
Physical Demands and Work Environment:
Physical Demands:
- This position demands standing, walking throughout the program space.
- Lifting up to 20 lbs.
Work Environment:
- Handles phone requests under time and decision-making pressure.
- Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.
- Crisis intervention is a common occurrence.
Posting Number: 25ST2387
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About Rutgers University
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.
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