Information Technology Technician I - Application Developer

Villanova University, United States

Updated: 2 months ago
Deadline: ;

Posting Details

Do you have questions about the application process? If so, please refer to the Applicant FAQ’s.


Position Information


Posting Number: 20255770V
Position Title: Information Technology Technician I - Application Developer
Posting Type Student
Hours/week: 10
Eligibility: Work study preferred but open to all students
Semester 2025-2026 Academic Year
Location Aldwyn 1
Detailed Work Schedule
During business hours, Monday – Friday 9AM-5PM.
Number of positions: 2
Department: 723-UTS-Web Services and Technologies
Contact Name: Mujtaba Talebi
Contact Phone/Extension: 7555

Position Summary Information


Job Description Summary:
The Information Technology Technician I is a student worker role within the Web team. This position supports a technical area and provides an opportunity for students to gain experience in IT operations, documentation, and process improvement.
Duties and Responsibilities:
• Assist in triaging incoming IT service requests, determining the appropriate steps for resolution.
• Escalate complex or unresolved tickets to senior support staff as necessary.
• Contribute to the development and maintenance of documentation and assist in process improvement projects.
• Learn and perform technical tasks within our environment, depending on interest and availability.
• Provide general support to the Web team as needed, including ad-hoc tasks and project assistance.
• Other tasks as assigned
Requirements:
Relevant experience that can be applied to this position, including academic coursework or practical experience.
Strong problem-solving abilities and effective communication skills.
Additional Information:
Physical Demands Summary:
Wage Rate: 11.25

Posting Detail Information


Closing Date (11:59pm ET):
Open Until Filled Yes

Similar Positions