Evening LRC Desk

Eastern Shore Community College is a member of the Virginia Community College System. The College serves the residents of Accomack County and Northampton County as a two-year institution of higher learning. Operating under policies established by the State Board for Community Colleges and the Eastern Shore Community College Board, the college is financed primarily with state funds, supplemented by contributions from the two counties and the Eastern Shore Community College Foundation.
This position provides support to the library and its patrons, primarily in the evening, but with occasional day hours as mutually agreed. There will be reduced hours during the summer (mid-May to mid-August). The position is responsible for monitoring the LRC during the hours of employment. Responsibilities are related to a physical presence in the facility to support patrons who use the study rooms, computers, and copiers, and wish to remove or return materials.
Functional Responsibilities:

• Show reliability, dependability, flexibility and a pleasant disposition
• Have a basic computer knowledge and familiarity with the basic Microsoft products
• Assist patrons with checking out and returning items to the LRC.
• Provide basic troubleshooting on computers
• Service and refill copiers
• Communicate with a variety of patrons
• Keep Chromebook and hotspot inventories current on spreadsheets
• Update library website as needed
• Provide basic customer service to all who visit the LRC
• Close the library by turning off technology and lights and emptying the humidifier
• Perform other duties as assigned

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

• Experience with customer service and/or assisting people from a variety of backgrounds
• Writing skills sufficient to take messages and communicate via email with supervisor
• Basic computer experience
• Good oral communication skills in English
• Self-directed and responsible to call for assistance from Security if needed
• Attention to detail

• Knowledge of standard library operations – preferred.

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link:  http://ethics.dls.virginia.gov/

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.