Creative Media Service Team Lead

Job Description

Creative Media Service Team Lead

Department/School: IT Services

Contract type: Permanent

Overview

As the Creative Media Service Team Lead, you'll be responsible for overseeing and leading the Creative Media Service. This role involves not only providing frontline assistance to students and staff but also strategically developing the service for wider university benefit. You will manage a small team, ensuring efficient daily operations, including the loan of portable equipment and the use of specialised media spaces like the TV, Vlog and podcast studios, edit suites and media booths.

A core part of your responsibility is to develop relationships across the university to highlight the importance of media as an alternative assessment and to drive forward the strategic aims of the service. You will be responsible for the planning of media production workshops and online learning content, ensuring they align with academic objectives and are accessible to a wider audience. Your leadership will be crucial in expanding the service, creating sustainable support models and fostering a collaborative network among staff and students to continuously shape and improve the service.

Beyond these duties, you will be accountable for managing the service's budget, maintaining the asset register and reporting on performance metrics to management. You will also take the lead on producing live-streamed events, from high-profile lectures to graduation ceremonies, ensuring they reach a broad audience.

Main duties and responsibilities

• Lead the strategic development of the Creative Media Service, creating sustainable support models to expand its benefits to the entire university.

• Manage a small team, overseeing all frontline support activities, including the loan of equipment, studio bookings and assistance in studios, media booths and edit suites.

• Build and manage strategic partnerships with internal stakeholders, including staff, students, Digital Learning and Education teams, to continually improve the service. This includes advocating for the use of media as an alternative assessment by developing and sharing best practices through case studies and conference presentations.

• Design, organise and deliver a range of media production workshops, seminars and lectures that directly support student assignments and academic modules.

• Develop and create online support resources, including content for the virtual learning environment (Blackboard) and the Creative Media Learning Hub, to ensure ongoing access to media creation guidance.

• Provide specialist knowledge to produce and direct a wide range of live-streamed events, from graduation ceremonies and festivals to high-profile lectures and one-off special events.

• Advise and promote best practices for media usage to stakeholders throughout the university.

• Manage the service budget, including spending, forecasting and advising on future equipment needs.

• Maintain and update the Creative Media Service asset register to track equipment and plan for its rolling replacement.

• Monitor and maintain creative media systems to ensure services consistently run to a high standard.

• Provide regular updates and performance reports to management, including key statistics on loans, bookings, events, and workshops.

• Carry out other duties, commensurate with the grade and remit of the post

Person Specification
Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.

Criteria

Essential or desirable

Stage(s) assessed at

Strong leadership skills with the ability to motivate and manage a small team effectively.

Essential

Application/ Interview

Strategic thinking and planning ability to develop and implement service wide improvements.

Essential

Application

Understanding of pedagogical principles related to integrating media into teaching and assessment.

Essential

Application/ Interview/ Presentation

Significant experience in the creation and management of media. Including video production, editing, and content creation. 

Essential

Application

Proactive and a self-starter, with a strong drive to develop and improve services.

Essential

Application

Excellent communication and interpersonal skills for building relationships and collaborating with a diverse range of stakeholders, from students to senior leadership.

Essential

Application/ Interview

Experience in developing and delivering training sessions, ideally with a media focus. 

Essential

Application/ Interview/ Presentation

Knowledge of IT systems related to asset management, booking systems, and virtual learning environments.

Desirable

Application

Proven experience in live event production, including live streaming and AV setups. Experience with systems such as Tricaster, Blackmagic, VMix etc.

Desirable

Application

Organisational skills to manage multiple projects, budgets, and reporting requirements simultaneously.

Desirable

Application

Knowledge of current trends in digital learning and media production.

Desirable

Application/ Interview

Further Information

Grade

Grade 6

Line manager

Teaching Support Manager

Direct reports

Creative Media Service Assistant x1, Creative Media Service Support Advisor x2

Our website

https://www.sheffield.ac.uk/it-services/about (opens in new window)

For informal enquiries about this job contact Jonathon Hooton, Teaching Support Manager, atj.hooton@sheffield.ac.uk or on 0114 222 3026

Next steps in the recruitment process

It is anticipated that the selection process will consist ofa short presentation and interview. We plan to let candidates know if they have progressed to the selection stage within two weeks of the closing date. If you need any support, equipment or adjustments to enable you to participate in any element of the recruitment process you can contact it-services-recruitment@sheffield.ac.uk

Our vision and strategic plan

We are the University of Sheffield. This is our vision: sheffield.ac.uk/vision (opens in new window).

We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.

A basic DBS check will be needed for this role. More details on the checks can be found on the Government website: gov.uk/criminal-record-checks-apply-role (opens in a new window).

Possession of a criminal record is not an automatic bar to employment at the University of Sheffield. We recognise the value of steady employment in the rehabilitation process and examine each case in its own right. More information can be found on our Information for candidates page:- sheffield.ac.uk/jobs/candidates (opens in a new window).