Business Operations Officer

​​The Faculty of Natural, Mathematical & Engineering Sciences (NMES) comprises the Departments of Chemistry, Informatics, Mathematics, Physics and Engineering and is looking to recruit a full time Business Operations Officer in our Mathematics department.   

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​The Department of Mathematics has a distinguished scientific tradition in pure and applied mathematics and statistics. Since its foundation in 1830, it has established a reputation as a world-leading centre for the research and study of mathematics.    

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​The Department is supported by an experienced and passionate professional services team, working in partnership with academic colleagues, as well as faculty and central directorates (e.g. admissions, students and education, human resources, research, management accounting services, estates and facilities), to provide a high-quality administrative support service and student and staff experience. 

The Business Operations Officer is a key member of the departmental Business Operations Team, responsible for delivering high-quality, effective, and responsive administrative support across a range of operational functions. As a central point of contact for enquiries, the role holder ensures consistent service delivery in line with University, Faculty and Departmental priorities, timelines, and policies.  

 Working collaboratively within the team and reporting to the Business Operations Manager, the postholder supports selected sub-areas of the business function, including finance, procurement, auditing, HR, events management, web editing, space management, health and safety, business continuity, information and data management, and general projects. They play a vital role in maintaining operational efficiency, ensuring compliance, and supporting the department’s strategic and day-to-day activities.  

The Business Operations Officer actively contributes to the continuous improvement of services, sharing best practices and promoting innovative ideas for more effective and efficient delivery. With a strong focus on professionalism and customer service, the role holder helps foster a culture of responsiveness, accuracy, and collaboration, enhancing the experience of staff, students, and stakeholders across the Department and Faculty.  

The role will be based at the Strand campus, in the heart of Central London. Professional services staff are currently working on a hybrid basis, meaning the role holder will spend part of their working week on campus and the remainder working remotely.    

Information on the Department of Mathematics and the Faculty of Natural, Mathematical and Engineering Sciences can be found at the following links:   

[https://www.kcl.ac.uk/mathematics](https://www.kcl.ac.uk/mathematics   )  

https://ww.kcl.ac.uk/nmes     

This is a full time post (35 Hours per week), and you will be offered an ​indefinite ​ contract.

To be successful in this role, we are looking for candidates to have the following skills and experience:

​****Essential criteria   

1.      Educated to A-level or equivalent with experience in administration, HR, finance, or a related field.  

2.      Excellent IT skills, including proficiency in MS Office, SharePoint, and databases  

3.      Excellent oral and written communication skills, with a high standard of English and attention to detail.  ​  

4.      Proven ability to deliver high-quality, responsive administrative services with a strong customer service focus.  

5.      Excellent organisational and time management skills, with the ability to prioritise and meet deadlines.  ​  

6.      Ability to make timely decisions within set guidelines and resolve routine operational issues independently.  

7.      Evidence of contributing to service improvements or process efficiencies. ​  

8.      Experience of dealing with budgetary and financial processes  

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​****Desirable criteria   

1.      Experience working in a Higher Education Institution or similar complex organisation.  

2.      Experience servicing committees or formal meetings, including minute-taking and action tracking.  

3.      Awareness of current Health & Safety legislation relevant to an office environment.  

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process. Applications must include both a CV and a supporting statement clearly addressing each  criteria listed on the Job Description. CVs alone will not be considered.  

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

*We welcome your thoughts on how organisations can create an inclusive environment, including one which supports free speech and the exchange of a wide range of ideas. *

To find out how our managers will review your application, please take a look at our ‘How we Recruit ’ pages.

Interviews are due to be held on the week commencing 23 February 2026.