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University of Toronto | Downtown Toronto University of Toronto Harbord, Ontario | Canada | 26 days ago
. The incumbent will respond to and categorize all ticket intakes sent to the UTM Service Desk, manage support phone calls and e-mails, and prepare and edit knowledge base articles as required. In addition
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print and web-based content; online platforms for student communications and outreach purposes; experience developing content for websites and other online platforms. Excellent oral and written
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resources in print and on the web for a diverse audience Excellent skills in developing and giving presentations to small or large audiences. Strong computer skills with proficiency with Microsoft 365
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