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detailed degree and admissions policies to guide students effectively. Whether engaging via phone, email, web forms, or web chat, you will utilise systems like CRM to capture and record interactions while
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. The Officer will lead the planning and development of news, web, and social media stories focused on ACEAS research and researchers, including pre-planning and delivery of stories covering Antarctic fieldwork
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of customer services including volume of incoming calls, web chats, and direct customer to Program Advisor for their needs as well as supporting the Student Recruitment team by answering FAQs for new students
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and risk management practices? Our Digital & Technology Solutions (DTS) team are harnessing the power of leading platforms such as Amazon Web Services (AWS), Microsoft, and ServiceNow to deliver cutting
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Software Engineering group, the Senior PeopleSoft Developer is actively involved in enhancing the RMIT Student Management Administration System and integration with core systems across the university
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and developing and managing digital content for web and social channels, including demonstrated ability to tailor content and messaging to audiences and channels. Demonstrated experience in event
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provide accurate advice or escalate where required. Experience in a HR or multi-channelled environment (e.g. telephone, email, web chat etc) is desirable but not essential. Full training will be provided
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into the development of new activities, fostering a culture of continuous improvement Support the Digital Marketing Lead and Digital Experience Manager in developing communications strategy and uplifting the digital
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responsible for designing and maintaining scalable data pipelines, optimising web/mobile tracking, developing insightful dashboards, and ensuring accurate attribution modelling. The successful candidate will
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be highly considered: System and network security Python, NetworkX, Web development and IP networking Network emulation and virtualisation IP allocation, DNS, ACL concepts, configuration of various