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system modifications to reduce user problems. Uses in-depth knowledge of IT support best practices and experience with the University IT systems to conduct analyses and contribute to the resolution
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level mindset and enjoys working at the intersection of users, data, and technology. You will bring: Experience in product, business analysis, UX, or digital delivery roles. Confidence working in agile
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research and customer analysis to identify technology trends, user requirements, and gaps in technology enabled service offerings. Co-designing end to end service experiences with Service Owners across
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to elevate the division’s web presence and deliver a cohesive, modern user experience. Uses data from Google Analytics to measure the effectiveness of content strategies, identify trends, and optimize content
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consistent user experiences. Provide hands-on troubleshooting and first-level support for CRM-related issues, collecting details, diagnosing problems, managing user expectations, and escalating urgent
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to troubleshoot and maintain complex equipment, and the capacity to communicate clearly with users of varying experience levels in a shared, interdisciplinary makerspace environment. Responsibilities Daily
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content, monitoring usage data, enhancing the user experience, and prompting colleagues to annually review and update content. Overseeing the maintenance and consistent operation of the University’s careers
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organize and carry out experiments, and meet deadlines imposed by the project. The candidate should be open and communicative, and keen on interacting with both end-users and interdisciplinary research team
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Services Contact(s) Please note: Job applications must be submitted directly online only at: (https://jobs.uri.edu ) Contact Phone/Extension Contact Email Physical Demands Campus Location Kingston Grant
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from users. Developing and maintaining key documentation and training materials for the CoSTAR AI Compute infrastructure in collaboration with the wider Surrey Research Computing Services team