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new tools to improve library operations and enhance user experience. Develop policies and procedures that ensure efficient operations and reflect inclusive and sustainable practices. Collect, analyze
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to elevate the division’s web presence and deliver a cohesive, modern user experience. Uses data from Google Analytics to measure the effectiveness of content strategies, identify trends, and optimize content
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research and customer analysis to identify technology trends, user requirements, and gaps in technology enabled service offerings. Co-designing end to end service experiences with Service Owners across
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content, monitoring usage data, enhancing the user experience, and prompting colleagues to annually review and update content. Overseeing the maintenance and consistent operation of the University’s careers
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, Fund Driver). Execute and document semi-annual end to end testing for Workday updates. Maintain documentation of processes, user guides and standard operating procedures. Train the end users on Workday
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to troubleshoot and maintain complex equipment, and the capacity to communicate clearly with users of varying experience levels in a shared, interdisciplinary makerspace environment. Responsibilities Daily
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configuration, user access, and system functionality. Ensure data integrity through ongoing audits, deduplication, and validation processes. Monitor system performance, implement updates, and coordinate with
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emergencies involving facilities or user behavior occur, the Assistant serves as the primary point of contact for campus police and auxiliary services. The Assistant also supervises student employees during
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support, including meeting with users to review technology in space and assisting with the planning of events using AV system technology. Required Qualifications: Basic knowledge and experience in technical
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from users. Developing and maintaining key documentation and training materials for the CoSTAR AI Compute infrastructure in collaboration with the wider Surrey Research Computing Services team