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aspects of the daily operation of the facility. Train users (students, postdocs and faculty) and assist them with routine and complex widefield and confocal experiments. Provide guidance to facility users
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policies and laws. This role provides hardware, and software support for end-users on personal computers, tablets, and new technology. The analyst also suggests methods of providing improved service
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users within the specified discipline or assigned research project. Contribute to the overall smooth and efficient running of the lab to ensure an excellent experience for service users. 2. Provide in
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documentation; Expertise using cases, and process flows; Experience supporting and coordinating user testing; Working knowledge of MicroStrategy, (application object development); Advanced skill in writing
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. Demonstrated experience providing application and/or desktop support to end users, including Microsoft Office. Preferred Qualifications for Service Desk Analyst Associate Experience troubleshooting Windows
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at the library information desk or service point. The Information Senior Desk Associate, uses specialized knowledge to respond to requests about the library’s print and electronic resources, directing users
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developing comprehensive documentation; Expertise using cases, and process flows; Experience supporting and coordinating user testing; Working knowledge of MicroStrategy, (application object development
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of the Catalan Aerobiological Network XAC), Point of Information on Aerobiology (PIA) and Laboratori of Palynological Analysis at the UAB (https://aerobiologia.cat ). Job position requirements (skills/languages
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updating inventories. Updating and maintaining the SLN website. Creating and managing the SLN media accounts to disseminate the activities of the group. Developing guides to enhance the user experience with
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smooth and efficient running of the lab to ensure an excellent experience for service users. Provide in-depth technical knowledge, solutions, and advice to service users to maximise the learning experience