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and troubleshoot public printers, microfilm scanners, and book scanner technology. Maintain and troubleshoot service desk computers and technology. Assist patrons with computer hardware and software
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to support IT infrastructure (e.g., troubleshooting hardware/software, understanding of operating systems). Excellent written and verbal communication skills. Strong customer service experience. Additional
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programming appropriate for each career stage: faculty, postdocs, grad students as well as for other students and staff. Identify target audiences and devise creative education and training campaigns
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participate in projects to test, implement, and deploy online course management software, supplementary tools, and new technologies. Coordinate technology-related events and other IT initiatives that highlight
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personnel on performance benchmarking and creating sample scripts and video tutorials for a variety of software packages. Requirements: The student is expected to have some working knowledge of running
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: Identify and implement improvements to enhance productivity and cost-effectiveness. Implement new printing technologies or software to streamline processes working with iPRINT website to enhance customer
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: Identify and implement improvements to enhance productivity and cost-effectiveness. Implement new printing technologies or software to streamline processes working with iPRINT website to enhance customer
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interlibrary loan materials and update records in specialized library software and systems. Scan pages in journals and books for electronic delivery. Ship materials to other libraries via UPS software. Open
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and functionality of the scanning system and related hardware. Preferred Qualifications: 3-5 years of similar experience. Physical Requirements and/or Unusual Work Hours: Package tracking software and
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technologies. Coordinate and participate in projects to test, implement, and deploy online course management software, supplementary tools, and new technologies. Coordinate technology-related events and other IT