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have experience using software such as Windows 10/11, MS Office 2019 and Microsoft 365 (Word, Excel, PowerPoint and Access), and internet applications such as web browsers, Telnet/SSH, email and FTP
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to provide support with empathy and patience. Technical and Analytical Skills: Ability to troubleshooting hardware and software issues, including desktops, laptops, printers, and mobile devices; basic
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access control systems across UAF’s main campus and remote sites. This including hardware, software, and data integrations. You'll work closely with other departments, vendors, and technical staff
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willingness to initiate dialogue. Strong oral and written communication skills. Sound professional judgement and discretion. Excellent computer skills with various software programs to include databases
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human relation skills. The ability to work independently, with knowledge of general office procedures and etiquette are expected. You should be able to use various software platforms to compose
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; knowledge of building construction; ability in problem solving and decision making; skilled in computer software including word processing, spreadsheet and database applications; possess communication and
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important for success in this role. You should be comfortable working with computerized financial systems, and proficient in word processing and spreadsheet software. Experience handling confidential
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for learning new processes, software applications, and technology. Capable of interpreting and explaining policies to various stakeholders, including students, staff, faculty, and administration. Known
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, such as used in Banner Finance/HR, TOAD and Excel software. Ability to create queries, produce reports, and summarize results for analysis. - Ability to understand and interpret complex regulations, such as
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. The Technology Support Services Team is a member of the Nanook Technology Support Services team and serves UAF and UA customers in providing endpoint and software support for staff and faculty. This position will