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excellent customer service to patients and their loved one. Answering phones and distribution of messages correctly through the Epic system. Batch out and reconcile cash bag daily. Check-in patients upon
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appointment information, and directions. Utilizes multiple technology applications and systems to perform scheduling tasks such as Maestro Care (Epic). Coordinate services across multiple Duke Health locations
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to their diagnosis, illness, treatment, and/or life situation. - Formulate, develop, and implement a comprehensive psychosocial treatment plan utilizing appropriate treatments and interventions. - Interventions may
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implement a comprehensive psychosocial treatment plan utilizing appropriate treatments and interventions. - Interventions may include crisis intervention, individual, marital, family and/or group therapies
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implement a comprehensive psychosocial treatment plan utilizing appropriate treatments and interventions. - Interventions may include crisis intervention, individual, marital, family and/or group therapies
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problems related to their diagnosis, illness, treatment, and/or life situation. - Formulate, develop, and implement a comprehensive psychosocial treatment plan utilizing appropriate treatments and
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scheduling tasks such as Maestro Care (Epic). Coordinate services across multiple Duke Health locations, departments and providers. Professionally and effectively, communicate verbally and in writing with
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and systems to perform scheduling tasks such as Maestro Care (Epic). Coordinate services across multiple Duke Health locations, departments and providers. Professionally and effectively, communicate
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and return the patients call same business day. Enter all phone encounters via Maestro as necessary. Maintain log for faxes and scan documents into EPIC. Bill schedules for the provider templates
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; including receiving and documenting. Able to pull EPIC Reports and use as a tool and/or pull reports from Pyxis and analyze data to provide appropriate recommendations. Participate in PERT, OR EDIT, and VAT