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. You will be dedicated to the provision of efficient, effective and quality driven customer support services to staff and students within the Corporate, Administrative, Academic Research and Learning and
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accuracy, consistency, accessibility, and effectiveness, and you will plan and deliver new content and features as required. You will proactively research customers’ needs, using your findings to help inform
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and students within the Corporate, Administrative, Academic Research and Learning and Teaching functions of the University. You will assist in both maintaining and developing the integrity and
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Support Intervention Team. This key role focuses on delivering timely, tailored support and practical interventions to help students manage challenges that may impact their wellbeing, safety, or academic
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of web pages. Assist with the production of market research. Manage email enquiry accounts and communicate with prospective students and other stakeholders, through a range of media including being
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. Establish productive relationships with key individuals (University colleagues and external contacts) to help improve the level of service the team provides to its customers. Perform a variety of
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Advert Global Opportunities Administrative Assistant The Global Opportunities team provides support and guidance on all activities related to international mobility opportunities for students. You
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that key performance indicators and targets are met (such as enquiry turnaround times). Under the direction of the Admissions Support Manager, lead on admissions policy reviews, new qualification reviews
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and respond to reports and arrange associated maintenance works. To assist in environmental management for Campus Services, including analysis and monitoring of utility information and identification
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, effective and quality driven Information Technology service to staff and students within the Corporate, Administrative, Academic Research and Learning and Teaching functions of the University. The role holder