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collections using appropriate equipment and ensuring that images meet established quality standards; Post-processes images and creates derivative files; Participates in the management of the scanning queue and
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, service queues, and support engagement methods. Provide timely responses to requests, ongoing feedback, and follow-ups to support a transparent customer service process. Develop and maintain self-help
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-impact instructional design practices to increase student success. Manage intake of support requests, service queues, and support engagement methods. Provide timely responses to requests, ongoing feedback
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