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(3) years of customer service and/or call center experience At least one (1) year of recent experience with EPIC, including In Basket and Work Queues. At least one (1) year of recent experience in
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queues to ensure best customer experience. Follows direction of Service Desk Supervisor, Support Services Manager and other leadership in ITS to achieve the mission of the Service Desk. Job
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agreement. The salary range for this position is $31.91 - $45.70 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https
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agreement. The salary range for this position is $31.91 - $45.70 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https
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compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Required Qualifications High School graduate or equivalent with four years related experience; or college
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agreement. The salary range for this position is $29.68 - $42.48 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https
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or brings up issues to the supervisor. Provides direct concierge coordination between office and patient designee. Manages physician referral work queues by completing referrals; handles physician
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work queues by completing referrals. Handles physician correspondence, forms and request for authorizations, and the physician?s calendar and other transcription needs as required. Prepares charts and
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. The Support Specialist provides intake for inquiries and helps to resolve, triage, or escalate issues as needed, and helps to monitor the queue of budgets in progress with an emphasis on quality, efficiency
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department revenue cycle management and improve work queue design and management. Provides education and training to physicians and clinical staff on documentation to ensure compliance with coding guidelines