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or authorizations for medical services as needed, and/or a referral, if required. Develops relationships with referring physicians and prioritizes queues/lists for requests for appointments. If applicable, processes
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of speed and accuracy. Effectively monitors assigned work queues and workload, ensuring resolve of accounts in a timely and accurate manner. Takes initiative on issues and/or problems by advancing them
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discover how we can advance health together. Duke Health Integrated Practice https://careers.dukehealth.org/us/en/dhip Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient
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or authorizations for medical services as needed, and/or a referral, if required. Develops relationships with referring physicians and prioritizes queues/lists for requests for appointments. If applicable, processes
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requests and schedule adjustments. Assist with the management of clinic schedules to include schedule modifications, as needed Actively manage referral work queues to ensure timely completion or resolution
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Scheduling and Processing: Manage referral work queues and act as the primary contact for referring physicians and new patients. Schedule and register patients accurately, ensuring compliance with guidelines
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scheduling processes Update forms as necessary to collect relevant scheduling information Respond to general questions in Classroom Services ticketing queue and assist with other general office duties Assist
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scanned. Process and authenticate electronic documents in Hyland OnBase system workflow queues. Demonstrate integrity in working with confidential information while maintaining FERPA compliance. Assist in
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assigned work queues and workload, ensuring resolve of accounts in a timely and accurate manner. Takes initiative on issues and/or problems by advancing them to the supervisor. Adheres to documentation
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educational programs with leadership team. Identify issues or concerns with insurance, authorization, work queues, or unit operations; apply critical thinking skills to resolve issues, and/or escalate