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Marketing Cloud Manages and oversees system users including creating and maintaining profiles, roles, permissions, sharing rules and queues Research and test changes in upcoming Salesforce and Marketing Cloud
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as a user advocate to all users Computer Operations Center: (20%) •Systems monitoring, including access, availability, user-facing services, job queue and filesystem status across multiple platforms
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Qualifications Three (3) years of customer service experience and/or surgery scheduling. Recent experience with EMR, such as EPIC, including In Basket and Work Queues. Training or equivalent recent experience in
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& Innovation intake queue; triage and co-staff multi-facet projects. Success Metrics: Number of pilots completed; time-to-launch; percent of passing security/privacy/accessibility reviews; ROI/cost metrics; user
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more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Required Qualifications High School
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writing stored procedures/functions; RESTful APIs; message-queue architectures; Azure DevOps Server; CI/CD pipelines in for Git repositories, and source controlling artifacts via Git, in alignment with
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registration by completing assigned work queues. 15. Responds to questions regarding account status and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual
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measure outcomes Preferred Qualifications Three (3) years of customer service and/or call center experience Recent experience with EMR, specifically EPIC, including In Basket and Work Queues Training
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analytics, and visualization. Participate in the shared AI & Innovation intake queue; triage and co-staff multi-facet projects. Serve on the Library AI Advisory Group to align research practices with tool
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of support managed by the department requires the position incumbent to track work assignment details, progress, and priority in a shared work queue with two (2) other Administrative Assistant 3 staff members