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the collective bargaining agreement. The salary range for this position is $29.68 - $42.48 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https
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System, Virtual Contact Center, live chat, and queue-management systems; ability to understand basic work (Required) Ability to respond to customer needs and expectations in a supportive and professional
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University of California, San Francisco | San Francisco, California | United States | about 2 months ago
, revenue cycle management, and patient care coordination. Key Responsibilities: New Patient Scheduling and Processing: Manage referral work queues and act as the primary contact for referring physicians and
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the AR follow-up work queues (WQ) and proposes both short and long-term enhancements that support business needs. Assists manager with maintaining payer scorecards, creating payer meeting agendas, and
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, requests and appointments. Monitor purchasing queue daily and review purchase requests for compliance; assist requestors with completing procurement process (e.g. obtaining official quotes, sole-source
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. Preferred Qualifications Three (3) years of customer service and/or call center experience Recent experience with EMR, specifically EPIC, including In Basket and Work Queues Training or equivalent recent
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ticketing queue, closing tickets upon placing orders or redirecting the requests to colleagues when orders require a credit card; coordinates with Law School Registrar for course reserve material ordering
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University of California, San Francisco | San Francisco, California | United States | about 1 month ago
. Secure patient payments, including credit card processing via Bluefin keypads and MyChart QuickPay, and maintain assigned work queues, including RFIs to resolve charging and coding questions. Determine
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Responsibilities: Detect abnormalities and provide recommendations for resolution. Review trends in work queues. Provide recommendations to supervisory team. Identify and summarize departmental concerns. Determine
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of resolving coverage issues prior to performing the testing. Review and monitor the drug authorization work queue, identifying patient treatment/therapy plans that require prior authorization. Serve as a