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) years of customer service experience and/or call center experience Recent experience with EMR, such as EPIC, including In Basket and Work Queues. Training or equivalent recent experience in billing
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-payments, supply fees, reconcile EPIC drawer balance, and assist with entering clinic deposits. Review registration work-queues on a daily basis to ensure current workflow processes are supported. Assist
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also includes resolving access-related billing work queue items and validating government payor requirements, directly contributing to clean claim submission and reduced denial rates. By ensuring a
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patient accounting systems for the outpatient clinic visit. Organizes work to ensure all assigned work queues are reviewed and appropriately prioritized on a daily basis. Performs other duties as assigned
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provider (PCP) assignments, and established care. Resolve patient access-related items within billing work queues, including registration inaccuracies, insurance verification issues, and demographic
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compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Required Qualifications High School graduate or equivalent with four years related experience; or college
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insurance information, and schedule appointments to keep our clinic running smoothly. Transfer calls efficiently and manage work queues to support our team's success. Additionally, you'll handle quarterly
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Location Lexington, KY Grade Level 11 Salary Range $54,080-95,056/year Type of Position Staff Position Time Status Full-Time Required Education BS Click here for more information about equivalencies: https
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customer service by sharing relevant information with the right amount of detail to internal departments. Helps manage the supplier ticket queue in a timely manner. Continuous Improvement: Participate in
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: Supervises the operations of assigned work-flows including patient check-in/check-out, scheduling, registration, patient portals, on-line/e-requests, EPIC work queues and physician referrals. Assists with