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Aria when applicable), ABN, eligibility, document management software, medical imaging software (Ambra), IHIS communication tools (encounters, inbaskets, secure chat), IHIS work queues, and payor
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management, and patient care coordination. Key Responsibilities: New Patient Scheduling and Processing: Manage referral work queues and act as the primary contact for referring physicians and new patients
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of speed and accuracy. Effectively monitors assigned work queues and workload, ensuring resolve of accounts in a timely and accurate manner. Takes initiative on issues and/or problems by advancing them
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(3) years of customer service and/or call center experience At least one (1) year of recent experience with EPIC, including In Basket and Work Queues. At least one (1) year of recent experience in
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queues to ensure best customer experience. Follows direction of Service Desk Supervisor, Support Services Manager and other leadership in ITS to achieve the mission of the Service Desk. Job
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agreement. The salary range for this position is $31.91 - $45.70 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https
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agreement. The salary range for this position is $31.91 - $45.70 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https
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compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Required Qualifications High School graduate or equivalent with four years related experience; or college
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agreement. The salary range for this position is $29.68 - $42.48 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https
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. The Support Specialist provides intake for inquiries and helps to resolve, triage, or escalate issues as needed, and helps to monitor the queue of budgets in progress with an emphasis on quality, efficiency