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responsible for verifying insurance benefits, processing authorizations and pre-certifications, and working appropriate registration and billing work queues. The patient representative is expected
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other customer service staff. Assist in training new employees and provides guidance as needed. Requests access for all new hires including work queues, programs etc. In the absence of the Customer
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addition to pre-service verification, this role supports business continuity by providing desk coverage. The role also includes resolving access-related billing work queue items and validating government payor
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’ applications that are assigned to this employee’s work queue. Upload documents into the applicants’ files as needed for the evaluation. Answer telephone queries relating to in-state tuition residency and provide
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University of California, San Francisco | San Francisco, California | United States | about 1 month ago
, referrals, revenue cycle management, and patient care coordination. Key Responsibilities: New Patient Scheduling and Processing: Manage referral work queues and act as the primary contact for referring
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, and manage work queues Triage patient phone calls and referrals (paper and electronic) to ensure patients are scheduled in the correct clinics Collect co-pays and assist with prior authorizations
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& Pipelines (e.g., Synapse, Databricks, Fabric cloud-native data services) Data Manipulation & Programming (e.g., SQL, Python) APIs & Messaging Queues (e.g., REST APIs, Kafka, Azure Service Bus) Enterprise Data
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of resolving coverage issues prior to performing the testing. Review and monitor the drug authorization work queue, identifying patient treatment/therapy plans that require prior authorization. Serve as a
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to identify and address appointment availability Manage the hygiene scheduling distribution list Work assigned orders and scheduling tasks in Epic work queues Referral Management and Specialty Triage Manage and
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University of California, San Francisco | San Francisco, California | United States | about 1 month ago
, revenue cycle management, and patient care coordination. Key Responsibilities: New Patient Scheduling and Processing: Manage referral work queues and act as the primary contact for referring physicians and