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, and demonstrates solid subject matter knowledge, e.g., regulatory, operational and clinical. The Supervisor ensures that work queues are managed efficiently, deadlines are met, and processes align with
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, cashiering, billing, etc.) Preferred Qualifications Three (3) years of customer service experience and/or call center experience Recent experience with EMR, such as EPIC, including In Basket and Work Queues
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of the computational cluster. Monitor ticket queues, coordinate support, and escalate troubleshooting of complicated problems. Leverage team members' strengths to adapt to new challenges and requirements. Strategic
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management, and patient care coordination. Key Responsibilities: New Patient Scheduling and Processing: Manage referral work queues and act as the primary contact for referring physicians and new patients
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third-party requirements. The Revenue Integrity Auditor processes accounts and charges via Work Queues within Epic to ensure accounts/charges move through the system timely to aid in cash flow. Provides
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Froedtert & MCW Ap to help manage their healthcare electronically and steps them through the process to get activated on these online tools. Works through referral queues, faxes, email, and other
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spreadsheet over to KMS to have the service charges reduced to the package price. Serve as an Expert in area of UM employee benefits for IVF Monitor work queues for edits, authorizations, or referral needs
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dashboard including, but not limited to: Front Desk, Scheduling, Referrals, In Basket management, etc. ? Monitor all work queues for completion as they apply to practice operations. ? Oversees completion and
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before the IR procedure/surgery date and started at least three business days after received (auth needed work queue). Ensures all provider EMR and other correspondence to physicians, patients and other
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. Provides analysis to support department revenue cycle management and improve work queue design and management. Provides education and training to physicians and clinical staff on documentation to ensure