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of speed and accuracy. Effectively monitors assigned work queues and workload, ensuring resolve of accounts in a timely and accurate manner. Takes initiative on issues and/or problems by advancing them
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requests and schedule adjustments. Assist with the management of clinic schedules to include schedule modifications, as needed Actively manage referral work queues to ensure timely completion or resolution
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Scheduling and Processing: Manage referral work queues and act as the primary contact for referring physicians and new patients. Schedule and register patients accurately, ensuring compliance with guidelines
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front-end staff with reconciliation or posting questions. Support staff with tasks such as payroll deductions, guarantor changes, and insurance updates. Charge and Work Queue Management Review and correct
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assigned work queues and workload, ensuring resolve of accounts in a timely and accurate manner. Takes initiative on issues and/or problems by advancing them to the supervisor. Adheres to documentation
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scheduling processes Update forms as necessary to collect relevant scheduling information Respond to general questions in Classroom Services ticketing queue and assist with other general office duties Assist
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scanned. Process and authenticate electronic documents in Hyland OnBase system workflow queues. Demonstrate integrity in working with confidential information while maintaining FERPA compliance. Assist in
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educational programs with leadership team. Identify issues or concerns with insurance, authorization, work queues, or unit operations; apply critical thinking skills to resolve issues, and/or escalate
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assignment of International Classification of Disease (ICD), Current Procedural Terminology (CPT) and/or Healthcare Common Procedure Coding System (HCPCS) codes in Epic work queues (WQ) and/or Hierarchical
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that all case information is open and valid. Update Epic registration, add guarantor notes, and manage assigned patient work queues for missing information. Greet patients, confirm demographic and insurance