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assignment of International Classification of Disease (ICD), Current Procedural Terminology (CPT) and/or Healthcare Common Procedure Coding System (HCPCS) codes in Epic work queues (WQ) and/or Hierarchical
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that all case information is open and valid. Update Epic registration, add guarantor notes, and manage assigned patient work queues for missing information. Greet patients, confirm demographic and insurance
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scheduling processes Update forms as necessary to collect relevant scheduling information Respond to general questions in Classroom Services ticketing queue and assist with other general office duties Assist
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scanned. Process and authenticate electronic documents in Hyland OnBase system workflow queues. Demonstrate integrity in working with confidential information while maintaining FERPA compliance. Assist in
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educational programs with leadership team. Identify issues or concerns with insurance, authorization, work queues, or unit operations; apply critical thinking skills to resolve issues, and/or escalate
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to internal controls established for the department Individual will be responsible for both working and the maintenance of Epic work queues as assigned by supervisor. Performs all other duties as assigned
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. The Support Specialist provides intake for inquiries and helps to resolve, triage, or escalate issues as needed, and helps to monitor the queue of budgets in progress with an emphasis on quality, efficiency
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queues to ensure best customer experience. Follows direction of Service Desk Supervisor, Support Services Manager and other leadership in ITS to achieve the mission of the Service Desk. Job
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Aria when applicable), ABN, eligibility, document management software, medical imaging software (Ambra), IHIS communication tools (encounters, inbaskets, secure chat), IHIS work queues, and payor
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referral work queues and act as the primary contact for referring physicians and new patients. Schedule and register patients accurately, ensuring compliance with guidelines and collecting necessary