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-volume queue of projects and/or technical tasks. Demonstrated experience creating, communicating, and enforcing procedures for recurring activities such as report writing, project management, and/or
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interpreting policies and procedures to them as needed. Prepares the daily Sooner Xpress and Lending run for student workers and monitors all relevant ILLiad queues to ensure short turnaround times for users
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intake to upload completion. Works collaboratively with team members to ensure efficient completion of daily work queue Mails requested CDs back to patient or discarding of CDs per departmental guidelines
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referral work queues are addressed in a timely manner under the direction of the clinic leadership team REQUIREMENTS A Bachelor’s Degree in a medically related or public relations field AND two years
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. PC 3 processes referral work queues, independently “grooms” APeX schedules, and analyzes various practice reports. PC 3 has excellent oral and written communication skills; can work well with minimal
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issues captured by edits in the various Epic work queues. Interpret and apply basic regulatory guidelines to coding and reimbursement decisions. Abstract required medical and administrative data, verifying
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issues captured by edits in the various Epic work queues. Interpret and apply basic regulatory guidelines to coding and reimbursement decisions. Abstract required medical and administrative data, verifying
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Qualifications Three (3) years of customer service experience and/or call center experience Recent experience with EMR, such as EPIC, including In Basket and Work Queues. Training or equivalent recent experience
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experience and/or call center experience Recent experience with EMR, such as EPIC, including In Basket and Work Queues. Training or equivalent recent experience in billing, authorizations, referrals, medical
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standard(s). Queries and researches within multiple hospital systems to assess compliance with documentation requirements. Monitors completion of work queues to confirm and update status of documentation