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, training, and administrative functions necessary for the operation and maintenance of the Counseling Center through management and coordination of specified program(s) and/or area(s) of service. Provides
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faculty hiring processes in coordination with Human Resources and the Office of Academic Affairs to ensure compliance and accuracy in employment offers and personnel actions. Manages the allocation and
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Maintenance Department. Creates and implements targets, objectives, and action plans. Evaluates the process and results to ensure goals/objectives/targets are achieved. Makes consistent and continuous
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technical assistance and support related to computer systems, hardware, and software to patrons as needed. Handles course reserves, book stack maintenance, and tracing missing books in Rodgers and serves as a
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knowledge of and adheres to all policies and procedures as contained in the Counseling Center Policy and Procedure Manual. Follows Quality Improvement standards. Demonstrates exemplary attitudes and
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, accessing campus-based administrative systems, installing licensed software, and performing basic computer maintenance under close supervision. Provide courteous, responsive service via telephone, in person
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of personal computers and standard application software (word processing, spreadsheet, and/or database management programs). Effective verbal and written communication skills. Effective time management and
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Service (GMASS), and connections with alumni and supporters to attract and identify prospective students. Develops and implements an admissions process that effectively guides prospects from applicants
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tact, versatility, cooperation, and adaptability. Ability to organize work, processes, and time efficiently and effectively. Ability to professionally manage all administrative matters in a fast-paced
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or GED and eight (8) years of IT technical support experience. Additional Required Department Minimum Qualifications: Strong knowledge of desktop processes and solutions. Must have valid U.S. driver's