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. Process ServiceNow incidents and requests as directed, to ensure that they are resolved promptly and within the Service Level Agreement (SLA) and that the communication documented within is complete and
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ICC completion footprint in northeast Indiana. Develop and implement success strategies for the dual credit student registration processes with the goal of students earning certificate/pathway
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on evaluation processes that determine the viability of each and every training program delivered. Assist in the identification of facility and equipment needs in the classroom. Participate in training and
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populations of prospective students. Must possess skills and experience in public speaking. Previous computer experience is necessary. Must possess a willingness and an ability to travel. Preferred
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with students, tutoring and other academic supports, and referrals to appropriate college resources. Maintain posted office hours and student engagement hours in accordance with regional expectations and
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), intrapreneurial experience (refers to the knowledge and skills gained from working within an established organization to develop and implement new products, services, or processes, finding ways to improve
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administrators. Contribute, when appropriate, to program and division curriculum development processes. Attend program, divisional and College meetings and events as feasible. Contribution to the Growth and
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innovation that empowers all students to learn and succeed. We are “higher education at the speed of life!” Our Values: • Empathy: We stand with our students, partners, and communities. • Integrity: We treat
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institution in computer science, engineering, mathematical sciences, information sciences, or a computer-related degree as appropriate to the course and/or specialty being taught; or 2. Possesses a related or
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to include communication with students, tutoring and other academic supports, and referrals to appropriate college resources. Maintain posted office hours and student engagement hours in accordance with campus