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. Knowledge Of: Personal computer applications Skill In: Written, verbal and interpersonal communication Providing excellent customer service while complying with confidentiality laws and university policies
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Office practices, policies and/or procedures Skill In: Operating an Enterprise Resource Planning (ERP) system for data entry, review or retrieval Utilizing Microsoft Office Suite and other applicable
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. For additional details, visit www.kent.edu/smoke-free . Disclaimer: The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and
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Job Title: Senior IT User Support Analyst Physical Location: Salary: Basic Function: Under general supervision, provides support to end users for PCs, servers, peripherals, applications, hardware
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head of a moderate-size departments or units. Position A - predominantly serves Mathematical Sciences and Computer Sciences and other Academic units as needed. Position B - will serve multiple academic
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and memos) Typing (i.e., 35 net words per minute), if required by position Ability To: Gather, collate, and classify information according to established methods Define problems, collect data, and draw
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Remember a sequence of events and details Read, write and accurately follow oral and written instructions Operate a computer for data entry/retrieval Demonstrate physical dexterity Lift 50 pounds
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information about breakdowns, to schedule equipment repairs, to transmit work directives) Ability To: Plan and direct work activities, to manage time effectively, and set priorities Resolve problems
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general office experience which includes utilizing a computer for word processing or data entry/retrieval and high public contact. License/Certification: Knowledge Of: Medical office practices and
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field of study (e.g., biology, anatomy, chemistry, etc.) Understand manuals and verbal instructions associated with practical nursing Operate a computer for data entry/retrieval Learn and operate the Electronic