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Certificates, Micro credentials, Badges and Transcripts Qualification 2-3 years Customer Service experience (post-secondary environment is preferred) Minimum post-secondary diploma. A combination of education
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to detail. You are recognized as a community and consensus builder and work to create a collaborative environment leading to extensive stakeholder buy-in and engagement. You are patient when you need to be
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initiatives, ensuring continuous improvement and communication excellence. Why You'll Love It: Dynamic Environment: Engage with industry leaders, faculty, and students, making a real impact on their
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. Qualifications & Experience Bachelor's degree in a related field. 3-5 years as a Business Analyst, preferably in a post-secondary environment. 2-3 years working with Slate (Preferred)/other CRM systems. CBAP/PMP
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management skills Strong experience and expertise in Project Management Demonstrated strong customer service skills Strong ability to collaborate in a team environment Experience with conflict resolution
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Responds to student inquiries in person, online, and on the telephone The vast majority of this role will be responding to student inquiries in a call centre environment and on a front line This individual
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fundraising environments and the ability to manage multiple priorities in a fast-paced setting. This individual will collaborate closely with the Major Gifts team, and will work across the broader Alumni
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reports and evidence of impact as needed Follow-up and engage with clients as required Submit required documentation and compliance related formalities in a timely fashion Health, Safety and Environment
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experience in LMS administration or educational technology support would be considered an asset. Front-line technical support experience in an IT service desk, help desk, or educational technology environment
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stocking, racking and sanitizing Access Controls, student card & membership validation Open doors, lock up spaces, create safe and welcoming environment ESport studio servicing and monitoring as required