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, new automations and the expansion of self-service tools and a robust knowledge base. The incumbent will be responsible for establishing efficient service standards and processes, developing SLAs aligned
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, tables and charts to support institutional decision-making Support the development of presentations or briefing materials based on research results Use entry level judgement to compare programs like
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, 2026). Instructors may be considered for opportunities across Fall, Winter, and Spring terms, based on subject-matter expertise, delivery mode experience, and program needs. You will professionally
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specific, yet overlapping portfolios based on the experience and competencies of team members: o Student Activities & Campus Engagement (focus areas include club sport coordination, intramurals, fitness
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-level of technical communication required, reporting and documentation. Strategic process improvement and change leadership skills are critical. Note: This role is based out of our lab located in Quarry