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hardware, software, and firmware on network equipment and related supporting infrastructure. Responds to network service interruptions in a timely and professional manner. Processes trouble tickets on a
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for instructional purposes. This is done with guidance from faculty, other technical staff, and direction by representatives from instrument manufacturers, or using instrument operation manuals. Record preparative
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excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary Directs the operation of a dish room, supervising dish room
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. Uses manual and mechanical food service equipment to supply product for the consumption of customers. Uses standard forms and procedures to request supplies and equipment needed in the operation of
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, processes personnel actions and related hiring paperwork. Participates in new employee onboarding. Processes all student hires and track hours worked. Assists with department purchasing as needed. Monitors
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reports as required utilizing the present computer programs for such purposes following all NCAA and NATA guidelines; compliance with all federal, state, university laws including FERPA and HIPPA; and the
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efficient and effective operation and maintenance. This includes assisting with the purchase, repair, & replace equipment recommendations and schedules; working with internal & external vendors; assisting
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, ensuring high quality output across all platforms. Lead the creative process from concept to execution, guiding and mentoring the team in developing innovative and impactful materials, including the UMass
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assignments. Other Functions Identifies areas for process improvement and recommends strategies to enhance efficiency and effectiveness. Provides instructions to both new and existing users/clients on system
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terminology. Good oral & written communication skills including telephone etiquette. Basic knowledge of insurance plans. Computer experience. Preferred Qualifications (Knowledge, Skills, Abilities, Education