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require initiative and an independent risk assessment, whilst also applying the relevant escalation processes. A large part of the role entails interacting with students, listening to their concerns and
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out desk research and source data from internal and external sources in order to contribute to wider projects. You will be expected to use a variety of complex University systems and processes
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carry out desk research and source data from internal and external sources in order to contribute to wider projects. Support the management, development and implementation of operational processes and
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University of Birmingham | Belfast International Airport, Northern Ireland | United Kingdom | 3 months ago
strategic aims and ambitions. The areas of day-to-day campus delivery that the team supports include: School outreach On and off campus recruitment events Admissions processing Relationship management with
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cataloguing software. Undertaking rare book processing activities. Making entries available through the Special Collections online catalogues and through the University web pages. Required Knowledge, Skills
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for the smooth running of the School. You will also support and lead on cross-School strategies, processes and initiatives ensuring that the School’s ambitions are supported by appropriate systems, processes and
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team on Key Performance Indicators (KPIs) and trends related to customer enquiries. Manage the accommodation transfer process and requests for early release from accommodation. Handle complaints
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to detail Tenacious, with a creative and innovative approach to problem solving Computer literate, confident and competent in the use of database systems and electronic communication Experience of using
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of change in organisational mission, business functions and process, organisational roles and responsibilities, and scope or nature of service delivery. Maintain a solid foundation of knowledge in Business
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. Implementing and monitoring sales promotions. Allocate duties to staff, ensuring that sufficient and appropriate staff are available to provide a high standard of service and that there is sufficient cover