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. Collaborate with the Advisory Committee to develop annual plans, define key performance indicators and metrics, and maintain confidentiality during execution. Produce ad hoc reports aligned with
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align with the team’s key priorities. They will work closely with other members of the CEPs division as well as greater SAIT and external vendors. The key indicator of success for this role will be
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will serve as a representative of the delivery services department and strategically work with other stakeholders in the business to align with. Including, but not limited to scheduling, vendor
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. Coordinate event program materials. Manage and staff all events. Conduct annual review and assess needs for future events. Initiate new events aligned to the PSMHG requirements and initiatives. Monitor event
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considered. 3 years of professional library experience is required, preferably in an academic library. Preferred Experience working on multiple projects and managing competing priorities. Experience working in
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in the knowledge base and user self-serve guides. Collaborate effectively with all Information Technology Services staff/teams. Ensure that the Service Desk operations are aligned with institutional
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with a variety of personalities Ability to plan and coordinate informational programs and to work effectively with others Strong organizational skills with ability to align objectives to tasks
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emerging trends in aviation or post-secondary education. Strong prioritization and time management skills, with the ability to manage multiple projects and meet tight deadlines. Demonstrated financial and
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, new automations and the expansion of self-service tools and a robust knowledge base. The incumbent will be responsible for establishing efficient service standards and processes, developing SLAs aligned
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performance, manage resources, and address conflicts as needed. Build a strong, inclusive, and collaborative team culture through coaching and engagement. Manage vendor contracts and performance in alignment