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multiple channels (in person, phone, and email). You will assist with intake and triage to wellbeing support, accessibility registrations and direct students to appropriate university services. You will also
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or equivalent certification. PRINCE2 and ITILv3 certifications highly regarded. Extensive experience as a Business Analyst working on multiple business improvement initiatives simultaneously Experience in
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development environment. Experience working within a complex, enterprise environment and across multiple projects within a program of work. Demonstrated experience and knowledge of Scrum and Agile frameworks
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-quality delivery of learning and teaching in multiple units. Demonstrated experience in the review and development of the curriculum, materials and resources, assessments and feedback, and management