Telecommunications Manager

Commonwealth University of Pennsylvania, United States

Updated: about 5 hours ago
Location: Pennsylvania Furnace, PENNSYLVANIA
Job Type: FullTime

Posting Details
Posting Details


Posting Number S293
Classification Title Manager 190
Working Title Telecommunications Manager
Department IT Infrastructure & Data
Home Campus
City Lock Haven
State Pennsylvania
Zip Code 17745
Bargaining Unit Non-represented
Work Location
Position Type Management
Temporary/ Permanent Permanent
Full-time/ Part-time Full-Time
If Part-time, specify percentage (Examples: 0.75; 0.50; 0.25)
Benefits
The Pennsylvania State System of Higher Education provides a comprehensive package of employer benefits to eligible employees and their enrolled dependent(s), which include*:
  • Medical and prescription drug benefits.
  • Generous retirement plans, two options:
    • Alternative Retirement Plan (ARP)
    • State Employees’ Retirement System (SERS)

  • Tuition benefits for employees and dependents.
  • Paid time off.
  • Employer-paid dental and vision benefits.
  • Employer-paid life insurance.
  • Voluntary insurances and additional retirement programs.

*Specific benefits may vary based upon university, employee group and/or collective bargaining unit. Visit: http://www.passhe.edu/inside/HR/syshr/healthcare/Pages/Summary-of-Benefits.aspx for additional information regarding benefits.
To be eligible for most benefits, you must be a permanent, full-time employee (including temporary, full-time faculty with at least an academic year contract) or a permanent, part-time employee (including temporary, part-time faculty with at least an academic year contract) who is scheduled to work every pay period for at least 50% of full-time hours.
Start Time 0800
End Time 1630
Hours Per Week 37.5 hours per week
Days Worked (Check all that apply) Mon, Tues, Wed, Thurs, Fri
Salary Commensurate with Experience
Anticipated Start Date
9/8/2025
Anticipated End Date
N/A

Position Summary Information


Position Purpose
The home campus for this position is flexible to include Bloomsburg, Lock Haven or Mansfield.
The Telecommunications Manager performs a variety of technical, supervisory and administrative work in the design, installation, maintenance, programming and delivery of voice and telecommunications services to the University. This includes planning, and coordinating the design, installation, connectivity of all telephone and voicemail systems and associated communication circuits including IP, digital, analog and wireless services. It also includes administration of cellular devices, audio conferencing services and carrier service contracts.
This position is both administrative and consultative in nature and is responsible for the management, coordination, and ongoing review of the University’s telecommunications activities. The Telecommunications Manager is responsible for planning and maintaining campus unified communication systems, including developing proposals for equipment, facilities and services to improve existing or implement new voice and telecommunications systems. This includes the performance or supervision of advanced technical functions, or serving as the project manager for highly complex and critical voice telecommunications systems that are broad in scope and which may involve system design and/or engineering responsibilities. This position will be highly hands-on and not only supervisory in nature.
The Telecommunications Manager must ensure that assigned areas of responsibility are performed within budget, perform on-going cost control activities, monitor revenues and expenditures in assigned area, and assure effective and efficient use of budgeted funds, personnel, materials, facilities and time.
Description of Duties
Perform basic and advanced PBX Telephony/Contact Center and Voicemail programming and administrative functions – 25%
Maintain and support CU – owned Mobile devices and chargeback functions – 15%
Furnish technical leadership in all aspects of voice communications, such as telephone systems, distributed processing equipment, physical plant cabling standards, carrier services rates and regulations, and the integration of voice (i.e. Unified Communications). – 10%
Perform capacity planning for University telecommunications infrastructure and systems. Monitor system performance and recommend equipment or procedural modifications to improve voice and telecommunications systems. Manage and oversee system and equipment maintenance schedules, disaster recovery and business continuity plans. – 10%
Direct and coordinate the work of staff performing, technical or administrative work in the development and modification of voice and telecommunications systems, including the installation and repair of University owned conduit and cable systems. Perform the full range of supervisory duties. – 10%
Monitor and manage carrier services contracts and vendor service agreements. Verify services are delivered in compliance with contracted agreements and accurately billed with no lapses of service due to unplanned expiration of the agreements. – 10%
Serve as the project manager for highly complex and critical voice telecommunications system implementations. – 10%
Ensure current inventories and documentation are prepared and maintained on telecommunications systems, circuits, and equipment. – 10%
Decision Making
The employee will decide what telecommunications equipment and services are best suited to the University’s needs.
The employee will determine the priority of projects and tasks to be completed by the Telecommunications team.
Fiscal Responsibility
The employee will research and implement fiscally responsible solutions that will still meet the requirements of the University.
Supervisory Responsibility
Supervises three Network Specialists performing converged communication/telecommunication work across the multiple campuses of the University.
Minimum Requirements Profile
B.S. in Computer Science, Telecommunications, or Electrical Engineering OR equivalent combination of education and experience.
Courses and certifications pertaining to telephone and data signal transmission, switching, cabling and system programming.
Preferred Qualifications
Certification in Cisco Unified Communications products is desired.
BICSI ITS Technician Certification is desired.
Applicant Rating Criteria
Knowledge, Skills & Abilities
Employee must have knowledge of the Cisco Unified Communications Collaboration platform.
Employee must have sufficient knowledge of legacy Avaya PBX systems to facilitate a conversion to the Cisco Platform.
Employee must have knowledge of IP networking models and practices such as to support an IP-based unified communications platform.
Employee must be well versed in both copper and fiber-optic cabling standards and practices to include installing, repairing, terminating and splicing cable.
Essential Functions
Lift items up to 50 pounds unassisted.
Be able to work at heights from ladders or lifts.
Be able to operate a motor vehicle and possess a valid driver’s license.

Posting Detail Information


Open Date mm-dd-yyyy 07/10/2025
Close Date mm-dd-yyyy
Open Until Filled Yes
Special Instructions to Applicants
The home campus for this position is flexible to include Bloomsburg, Lock Haven or Mansfield.
  • For full consideration, applications must be received by July 24, 2025.
  • Finalists for this position must communicate well and successfully complete an interview process.
  • Completing this search is contingent upon available funding.
Background Clearances
Offers of employment are conditional, pending successful completion of the background clearances mandated by Act 153 of 2014 and Board of Governors Policy 2014-01-A: Protection of Minors. In order to qualify for a provisional appointment, the Applicant Acknowledgement Consent Form, Provisional Hire Form, Pennsylvania State Police and Justifacts portion of the clearance process must be successfully completed prior to your start date. The remaining PA Child Abuse History Clearance and FBI Clearance must be successfully completed and returned as soon as possible within the first 90 days of employment.
Diversity Statement
At Commonwealth University we recognize our responsibility to continuously support a living, learning, and working environment that values the diverse contributions from all members of our campus community. Our commitment to diversity, equity and inclusion enriches our campus community and is instrumental to our institutional success. Commonwealth University strives to cultivate a campus climate that allows all members to embrace diversity, equity and inclusion as we achieve success both in and out of the classroom, in our work responsibilities, and in our professional lives beyond Commonwealth University. We uphold our commitment to DEI by:
• Actively supporting and promoting the intellectual and personal growth of our students, inside and outside of the classroom.
• Providing workshops, trainings, programs designed to broaden the knowledge and understanding of diversity, equity and inclusion within our campus community.
• Ensuring that all learning and living environments throughout our campus are welcoming and capable of serving all individuals.
Title IX/Clery
The University prohibits any form of discrimination or harassment on the basis of sex, race, color, age, religion, national or ethnic origin, sexual orientation, gender identity or expression, pregnancy, marital or family status, medical condition, genetic information, veteran status, or disability in any decision regarding admissions, employment, or participation in a University program or activity in accordance with the letter and spirit of federal, state, and local non-discrimination and equal opportunity laws, such as Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Age Discrimination in Employment Act, the Americans with Disabilities Act and ADA Amendments Act, the Equal Pay Act, and the Pennsylvania Human Relations Act.
The University also complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crimes Statistics Act, as amended by the Violence Against Women Act (VAWA). Title IX prohibits retaliation for asserting or otherwise participating in claims of sex discrimination. VAWA imposes additional duties on universities and colleges to investigate and respond to reports of sexual assault, stalking, and dating or domestic violence, and to publish policies and procedures related to the way these reports are handled. The University has designated the Title IX Coordinator (Jennifer Raup, Elwell Hall, ORL, 570-389-4808, jraup@commonwealthu.edu or titleixcoord@commonwealthu.edu ), to coordinate the University’s compliance with Title IX and VAWA and to respond to reports of violations. The University has directed the Police Department to coordinate the University’s compliance with the VAWA-related Clery reporting requirements. For information on the University’s crime statistics, which is available in a publication called “Annual Security Report”, please contact Commonwealth University – Bloomsburg Police at 570-389-2211, Commonwealth University – Mansfield Police at 570-662-4900, or Commonwealth University – Lock Haven Police at 570-484-2278 or by accessing the following website: https://www.commonwealthu.edu/offices-directory/university-police/annual-security-report . Additionally, inquiries concerning Title IX and its implementing regulation can be made to the U.S. Department of Education, Office of Civil Rights, Region III, The Wanamaker Building, 100 Penn Square East – Suite 505, Philadelphia, PA 19107; Phone: (215) 656-6010; Fax: (215) 656-6020.
About Commonwealth University of PA
The Power of Three Bloomsburg , Lock Haven and Mansfield universities have joined forces to boldly transform higher education in our region and beyond. While we are uniting as Commonwealth University of Pennsylvania, you can expect a college experience that is anything but common.
We’re Honoring our History by preserving the founding principles of each campus and continuing our vibrant on-campus student experience, serving as pillars of our communities, supporting students and our neighbors alike.
We’re Investing in Today by answering the greatest challenges facing higher education: accessibility, cost, quality, and relevance through the combined strength of our storied institutions.
We’re Building a Powerful Tomorrow by boldly changing the trajectory of public education to position ourselves for growth, increased access, and to meet economic and workforce development needs in our region, across Pennsylvania and beyond.
Quick Link https://commonwealthu.peopleadmin.com/postings/4282

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