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Job Title:
Student ITSD Tech – Analyst 1
Department:
OCIO | Customer Solutions-JM
As a member of the IT Service Desk team, the Student Technology Support Specialist provides professional, knowledgeable, and courteous support to Central Ohio Technical College (COTC) and Ohio State Newark Campus students, faculty, and staff members requesting assistance through our inbound IT support channels NWK-helpdesk@osu.edu and 740-366-9244.
Required Qualifications.
Understands basic network concepts
Knowledge of desktop and laptop computing operating environments
Working Knowledge of mobile operating systems
Good written and phone communication skills
Positive attitude
Attention to detail
Good customer service skills
Familiarity with OTDI services helpful
Able to pass a background check
Additional Information:
The Targeted Hiring Range for this position is $13.00
Our goal is to foster a community of professionals with diverse skills, experiences, and backgrounds who actively collaborate to support the mission of the Ohio State University. We are committed to the personal and professional growth of individuals as they achieve their highest potential and support others along the way. In an ever-changing technology landscape, our employees are flexible, innovative, and adept problem-solvers.
Location:
Hodges Hall (0628)
Position Type:
Temporary (Fixed Term)
Scheduled Hours:
28
Shift:
Varying Shifts
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .
The university is an equal opportunity employer, including veterans and disability.