Investigate and resolve MU campus network related problems and provide in-depth network analysis to other teams in the resolution of customer issues. Plan or implement complex network infrastructure projects.
Provide expert technical advice for the development and implementation of enterprise initiatives. Perform wireless site surveys, and triage Wi-Fi issues. Router, Switch, AP, installation.
Participate in 7/24 on call rotation supporting, monitoring critical network systems. Provide timely response to all service requests, incidents, including outages and problems.
Maintain currency in emerging network technologies to ensure the recognition of opportunities to improve our business processes.
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