Informatics Digital Navigator/UKHC

University of Kentucky, United States

Updated: about 1 month ago
Location: Lexington, KENTUCKY
Job Type: FullTime
Deadline: ;

Posting Details
Posting Details


Job Title Informatics Digital Navigator/UKHC
Requisition Number RE50470
Working Title Informatics Digital Navigator
Department Name H3997:EVPHA Information Technology
Work Location Lexington, KY
Grade Level 11
Salary Range $54,080-95,056/year
Type of Position Staff
Position Time Status Full-Time
Required Education
BS
Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience
3 yrs
Required License/Registration/Certification
None
Physical Requirements
Requires extended time standing/walking for onsite support. Handling of light weight objects up to 10 lbs. Frequent travel between various Lexington facilities and other occasional job-related travel.
Shift
Primarily Monday – Friday (8:00 a.m. – 5:00 p.m.) with some extended hours, holidays, and/or weekends per business needs.
Job Summary
The Informatics Digital Navigator will serve as a key liaison between UKHC IT and operational end users to assist with ongoing education, optimization and EMR support. Responsible for providing onsite “At The Elbow” support for improved adoption, satisfaction, efficiency, usability, and personalization of IT systems. Disseminates education regarding new changes, upgrades, project implementations and other IT user needs. Supports all types of users including physicians, clinicians and staff. Works with leadership for assigned inpatient units and clinics to establish routine review of issues, performance, and education needs. Provides real time analysis of end user issues, leveraging expertise in workflows, system functionality and enterprise standards to find solutions. Collaborates with Informatics, EMR Analysts, IT Education, PACE and other IT departments to troubleshoot issues when needed and ensure follow up to the customer.
Skills / Knowledge / Abilities
Skills include analysis, critical thinking, problem solving, project implementation support and the ability to personalize IT systems to meet user needs. Must be organized and able to multi-task, all while maintaining clear communication and a strong focus on customer service. Word, Excel and PowerPoint.
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Bachelor degree with a clinical background in nursing, respiratory, or other clinical role preferred.
Deadline to Apply 06/12/2025
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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